Does Kaizen have a mobile app?
Kaizen runs in the browser on any modern phone, so there is nothing to download and nothing to keep updated across a fleet of devices. Everyone is always on the current version, and a new hire is working from a link rather than a device-management policy. Add it to the home screen and it opens like any other app.
Does it work without a signal?
Notes and photos captured in a basement, crawlspace, or mechanical room are held on the device and sync when the connection returns. Losing work in a dead zone is the fastest way to lose a crew's trust in any field tool, so it is treated as a correctness problem rather than a nice-to-have.
Can a technician build and send a quote on site?
Yes — with the photos already attached and the follow-up sequence arming itself the moment it sends. Every hour between the visit and the quote costs conversion, so building it in the driveway removes both the delay and the evening of paperwork.
Can we take payment from the field?
Yes. Invoicing at completion, on the customer's phone, is the single largest fixable cash-flow drag in service work — it routinely collapses a two-week days-to-invoice figure to same-day.
Do office and field see the same thing?
They see the same record, not two synchronised copies. When a technician logs a photo, whoever answers the phone next already has it. That is the whole point of a unified record: there stops being a gap between what happened on site and what the business knows.
What does it cost per technician?
Field access is part of Kaizen, not a per-seat add-on module. Bring your walkthrough your crew size and we will price it in front of you.